Privacy Policy

1. Introduction

Welcome to CalEye ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application CalEye (the "App").

By using our App, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access the App.

2. Subscription Terms

CalEye offers premium features through auto-renewable subscriptions. By purchasing a subscription, you agree to the following terms:

Auto-Renewal

Your subscription will automatically renew for the same duration and at the same price unless you cancel at least 24 hours before the end of the current subscription period. You will be charged through your Apple ID account.

Managing Your Subscription

You can view, change, or cancel your subscription at any time by going to your Apple ID account settings. Subscriptions cannot be cancelled during the active subscription period.

Terms of Use (EULA)

Our subscription services are governed by Apple's Standard Terms of Use (EULA), which can be found at: https://www.apple.com/legal/sla/

Refunds

All subscription purchases are handled by Apple. Refund requests must be made directly through Apple's support channels. We do not provide refunds for unused portions of subscription periods.

3. Information We Collect

Information You Provide

Account Information: Name, email address, profile picture, and password when you create an account
Health Data: Weight, height, dietary preferences, fitness goals, and health conditions you choose to share
Food Data: Photos of meals, manual food entries, and meal history
Preferences: App settings, notification preferences, and dietary restrictions
Subscription Information: Purchase history and subscription status

Information Collected Automatically

Usage Data: How you interact with the App, features used, and time spent
Device Information: Device type, operating system, unique device identifiers
Log Data: IP address, app crashes, system activity, and timestamps
Camera Data: Photos taken within the App for food recognition

Important: We do not access your device's photo library or camera without your explicit permission. Photos are processed for food recognition only.

4. How We Use Your Information

We use the information we collect to:

Provide and maintain our food recognition and calorie tracking services
Process and analyze food photos to provide nutritional information
Personalize your experience and provide customized recommendations
Track your progress toward health and fitness goals
Process subscription payments and manage premium features
Send you notifications about your meals and progress (with your consent)
Improve our AI models and food recognition accuracy
Communicate with you about updates, features, and support
Ensure the security and proper functioning of our App
Comply with legal obligations

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

Cloud hosting and data storage providers
Analytics services
Customer support tools
Payment processors (Apple for subscription processing)

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Secure servers and data centers
Regular security audits and assessments
Access controls and authentication requirements
Employee training on data protection

However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specifically:

Account Information: Retained while your account is active
Food Photos: Stored for your meal history and deleted upon request
Health Data: Kept while you use the App and for progress tracking
Subscription Data: Retained for billing purposes and as required by law
Usage Analytics: Aggregated and anonymized after 90 days

You can request deletion of your data at any time through the app settings or by contacting us.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access: Request a copy of your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Portability: Receive your data in a portable format
Opt-out: Opt-out of certain uses of your information
Withdraw Consent: Withdraw consent for data processing

To exercise these rights, please contact us using the information provided below.

9. Children's Privacy

CalEye is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

Posting the new Privacy Policy on this page
Updating the "Last updated" date at the top of this policy
Sending you an email notification (for material changes)

We encourage you to review this Privacy Policy periodically for any changes.