Privacy Policy

Your privacy is important to us

Last updated: January 2025

1. Introduction

Welcome to CalEye ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application CalEye (the "App").

By using our App, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access the App.

2. Information We Collect

Information You Provide

  • Account Information: Name, email address, profile picture, and password when you create an account
  • Health Data: Weight, height, dietary preferences, fitness goals, and health conditions you choose to share
  • Food Data: Photos of meals, manual food entries, and meal history
  • Preferences: App settings, notification preferences, and dietary restrictions

Information Collected Automatically

  • Usage Data: How you interact with the App, features used, and time spent
  • Device Information: Device type, operating system, unique device identifiers
  • Log Data: IP address, app crashes, system activity, and timestamps
  • Camera Data: Photos taken within the App for food recognition

Important: We do not access your device's photo library or camera without your explicit permission. Photos are processed for food recognition only.

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our food recognition and calorie tracking services
  • Process and analyze food photos to provide nutritional information
  • Personalize your experience and provide customized recommendations
  • Track your progress toward health and fitness goals
  • Send you notifications about your meals and progress (with your consent)
  • Improve our AI models and food recognition accuracy
  • Communicate with you about updates, features, and support
  • Ensure the security and proper functioning of our App
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

  • Cloud hosting and data storage providers
  • Analytics services
  • Customer support tools
  • Payment processors (for premium features)

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure servers and data centers
  • Regular security audits and assessments
  • Access controls and authentication requirements
  • Employee training on data protection

However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specifically:

  • Account Information: Retained while your account is active
  • Food Photos: Stored for your meal history and deleted upon request
  • Health Data: Kept while you use the App and for progress tracking
  • Usage Analytics: Aggregated and anonymized after 90 days

You can request deletion of your data at any time through the app settings or by contacting us.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a portable format
  • Opt-out: Opt-out of certain uses of your information
  • Withdraw Consent: Withdraw consent for data processing

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

CalEye is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last updated" date at the top of this policy
  • Sending you an email notification (for material changes)

We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

privacy@caleye.fit